How two deaf nail technicians in Nakuru are redefining the beauty industry

On our way to the interview with Rebecca Wanjiru and Anastasia Wanjira, we met Rebecca on the stairs. She appeared to be in a hurry and, when we asked her what the rush was about, she signed to say that she was going to get Anastasia.

A few moments later, Anastasia joined us and we were guided up a flight of stairs to the first floor. There, we were warmly welcomed at Steve Nail Bar, which is located just opposite the old Wakaguku shop.

As we settled in and got acquainted, we could see how seamlessly the two ladies interacted with their colleagues. At first glance, it is difficult to tell that Rebecca and Anastasia are deaf until we signed to inform them that we were there for the interview.

They immediately asked whether they should sign quickly or slowly to ensure that we would understand them clearly.
Shortly afterwards, a few customers walked in. They politely asked their employer for a moment to finish the interview, and the customers graciously agreed.

However, before that, Rebecca and Anastasia made sure to greet the clients and ask what services they wanted.

When communication becomes difficult, their employer steps in to clarify the customers’ needs.

When they want to communicate with each other, they either tap the other person or wave to get their attention. Interestingly, there’s an unspoken understanding within the team that all employees are always alert in case Rebecca or Anastasia needs to ask a question or request assistance.

Most striking of all is the deep trust they have in their employer. Throughout the interview, their eyes remained focused on him, carefully watching his cues to ensure they didn’t miss anything.

Both 23 years old, Rebecca and Anastasia have worked as nail technicians at the salon for the past two years, having completed cosmetology training. Prior to this, they were unemployed until they were referred to an organisation that aims to upskill people with disabilities.

Despite being deaf, the quality of their work speaks volumes, as does the impeccable service they provide.

Rebecca, who once dreamed of becoming a writer, found it difficult to pursue that path after completing her studies at Ngala Secondary School for the Deaf due to financial constraints.

However, she has since found fulfilment in the beauty industry. After training in cosmetology, she discovered a passion for nail care.

“It feels good to be independent,” she signs proudly.

She loves seeing customers return for her services and dreams of one day owning her own shop, where she hopes to create more job opportunities for young people.

Her colleague Anastasia also attended Ngala Secondary School for the Deaf, initially aspiring to become a doctor. However, financial limitations derailed her dream.

A turning point came when she had to massage her sick mother, sparking her interest in cosmetology. 

“Working at the nail bar helps me stay busy and learn something new every day,” says Anastasia.

She hopes to inspire others with disabilities, encouraging them to seek out skills and independence instead of feeling sorry for themselves.

Stephen Karugu, the owner of Steve Nail Bar, speaks highly of Rebecca and Anastasia. He reveals that they are already on the payroll, earning a monthly salary of Sh15,000.

“They proved they could deliver. I’m proud to have given them the opportunity to work independently,” he says.

Steve went the extra mile by learning sign language to communicate more effectively with his team, a decision which improved workflow and built a loyal customer base.

He urges other employers to embrace inclusivity: “Employers should provide equal opportunities to all, including people with disabilities. They are capable and deserve the chance to learn and grow.”