Job offer taken back? Here's what to do

Although it's uncommon, there are situations where a company might retract a job offer before your first day.

Learning that your offer has been rescinded can be tough and emotional. It can leave one feeling frustrated, disappointed, or uncertain about one's next steps—emotional reactions that are completely valid.

Eunice Victoria, a Career Coach narrates to Mtaa Wangu that she has experienced what she describes as discrimination.

“In 2021, when my business wasn’t doing well, I decided to re-enter the job market. I went for an interview and brought my portfolio, which impressed the interviewers. They even took photos, said they liked me, and told me they would get back to me,” she says. “Two days later, they called to say the director wanted to meet me. Afterwards, they told me I had gotten the role and needed to discuss the salary.”

During the salary negotiations, she thought it would be wise to mention that she was expecting and to ask about the possibility of working from home.

Unfortunately, after she disclosed her pregnancy, the company withdrew the offer, leaving her sad because she had been looking forward to the opportunity.

Although it does not happen often, there are several reasons an offer can be rescinded.

"Top of the list is when the contract is not in action, budget issues on the side of the company, they may have conducted a background check and didn’t like what they found, there are perhaps changes happening in the organization, or a candidate just wasn’t good enough,” Victoria notes.

She, however, advises that there are things a candidate can do if this happens.

“The first reaction would be anger, and it’s understandable, but a candidate should not let this show to the company. Remain neutral and be professional about the situation,” she says.

Victoria also says that candidates should request feedback.

“It’s a good idea to arrange a follow-up call with the hiring manager or an HR representative to gather more details and gain a clearer understanding of the situation. The insights you receive could be valuable as you explore your options and start your job search anew,” Victoria advices.

She adds that rejection can be painful, so it's important to give yourself time to process it. Talking to a mentor or a professional can help you work through the emotions and adjust to the change in direction.

"But before signing any contract, a candidate should avoid resigning from their current job. It’s important to have a safety net if things don’t go as planned. Also, don’t over-invest emotionally or mentally in a single opportunity- keep applying to other roles until you secure the right fit,” says Victoria.

Should a candidate feel genuinely discriminated against, they should seek legal representation.